Privacy Policy
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Hunter Pavers (“we”, “us”, “our”) is committed to protecting your privacy and managing your personal information in accordance with Australian privacy laws. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website https://www.hunterpavers.com.au/ or engage with our services across Australia.
By using our website or providing your personal information, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information in the following ways:
1.1 Personal Information
We collect personal information that you voluntarily provide, including through:
Contact and enquiry forms
Quote or service requests
Phone calls, emails, or SMS messages
On-site consultations or project enquiries
This information may include:
Full name
Phone number
Email address
Property or job site address
Project details or scope of works
Any other information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
IP address
Browser type and version
Device and operating system details
Pages visited and time spent on the website
Referring URLs
Cookies and website analytics data
2. How We Use Your Information
Hunter Pavers uses your information to:
Respond to enquiries and provide quotes or estimates
Arrange consultations, inspections, and paving services
Communicate with you regarding your project or enquiry
Improve our website, services, and customer experience
Manage internal business operations and records
Conduct marketing, advertising, and promotional activities
Comply with Australian legal and regulatory requirements
3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance website performance and user experience. These may include:
Google Analytics
Google Ads conversion tracking
Meta (Facebook and Instagram) Pixel
Website performance and security tools
You may choose to disable cookies through your browser settings. Please note that doing so may affect some website functionality.
4. Disclosure of Personal Information
We do not sell, rent, or trade your personal information.
We may disclose your personal information where necessary:
To trusted third-party service providers (including website hosting, CRM systems, marketing platforms, and subcontractors involved in delivering our services)
Where required or authorised by law
To protect our rights, property, or safety
All third-party providers are required to handle personal information in accordance with Australian privacy standards.
5. Data Security
We take reasonable steps to protect your personal information from:
Unauthorised access
Loss or misuse
Modification or disclosure
While we implement appropriate security measures, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
6. Access, Correction & Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate, incomplete, or outdated information
Opt out of receiving marketing communications at any time
Request deletion of your personal information where permitted by law
Requests can be made by contacting us using the details below.
7. Third-Party Websites
Our website may include links to external websites operated by third parties.
We are not responsible for the privacy practices, content, or security of those websites.
8. Changes to This Privacy Policy
Hunter Pavers may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us:
Hunter Pavers
Website: https://www.hunterpavers.com.au/
Email: info@hunterpavers.com.au
Phone: 1300 797 726